Service Privacy Policy

This privacy policy sets out how Cambuta Comercial LTDA uses and protects any information that the customer gives when he/she uses our service.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our customer care organisation; you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

• Name
• Contact information including email address
• phone
• address

What we do with the information we gathe

We require this information to provide you with a better service, and in particular for the following reasons:

• Schedule, deliver and complete a service visit to your home either through an Cambuta Comercial service technician or a third party technician contracted by Cambuta Comercial to deliver this service to you
• As part of the service visit or service transaction we may send you an email afterwards to ask for your feedback in a short survey.
• Internal record keeping of service visits and transactions.
• Record keeping to ensure quality services in the event that you contact us again with a question or issue with your Cambuta Comercial product.
• We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property or safety.
• We will not use any information collected for purposes of a service visit or transaction for any future marketing purpose.
• We do not sell, trade or otherwise transfer to outside parties your personal and identifiable information for any marketing or other purpose not related to the service visit and experience.
• Any personal and identifiable information transferred to a trusted third parties who are assisting us in conducting our business or servicing you will be kept confidential and maintained and protected to the same standard.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.